If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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This product is sold by the case. There are 1000 units in every case.
These are a brand-new range of mushroom growing bag that use a G-type Filter. They have been developed by European industry leaders Sac02 and Mycelia.
This type of filter has a moderate gauge (0.5 microns) and so is ideal for species that have a high oxygen demand and short incubation. It effectively allows high gas exchange without causing damage to the substrate or mycelium.
The filter works in a similar way to a HEPA filter. They are composed of hydrophobic, randomly arranged fibres which trap microorganisms due to the design of the filter, the air must pass through a long filtration distance making it the most effective filter available.
These bags have vastly improved performance compared to other surface filter bags. They have higher gas exchange, little to no dry out zone, better strength and visual clarity.
Delivery & Returns
Delivery
We are able to ship to Northern Ireland, the Scottish Islands, the Scottish Highlands, the Isle of Wight, and the Channel Islands. However, these shipments are arranged on a case-by-case basis to ensure the best possible service.
If you are located in one of these areas, please contact us directly at hello@urban-farm-it.com to place your order.
Note: Please refer to the specific lead times shown on product pages for more accurate delivery times.
- Small Orders (E.g. 100ml Spawn, Plugs): Sent via Royal Mail large letters.
- Medium-Sized Orders (under 2kg): Royal Mail 24-48 hour tracked parcel.
- Large Orders (2kg+): via DPD Express or APC.
This does not apply to our Gift E-Cards, which are delivered via email.
If you'd like your parcel left in a safe place, this needs to be arranged directly through the courier's website or delivery notification.
To enable this function you must leave a valid email address. Once your order is on its way, you should receive a notification from the courier with a link to manage your delivery. Simply follow that link to choose a safe place or make any other delivery preferences.
Unfortunately, we’re unable to set a safe place on your behalf.
Returns
Due to the perishable nature of spawn we are unable to accept cancellations of orders or returns of product.
- If your mushroom spawn arrives damaged, defective, or not as described, please contact us at hello@urban-farm-it.com within 24 hours of receiving the item. You will be eligible for a replacement or refund if we are notified within this timeframe, along with supporting documentation such as photos of the item and packaging.
- Refunds or replacements will not be issued for reports received beyond the 24-hour window, as the quality of perishable items can degrade rapidly.
See our returns policy here.